Manage phone and online table reservations right on your floor plan
Manage table reservations, automatic No-Show alerts, customer profiles, member pricing, prepaid balances and house accounts in one place. Manage reservations on screen with 5-stage status tracking (Pending → Confirmed → Seated → Completed / Cancelled) and single/multi-table group assignment. Receive automatic No-Show alerts for bookings overdue by 30+ minutes, and view prepaid customer balance, loyalty points and house-account credit limits on a single customer card.
Where Time and Margin Are Lost
Reservations are scribbled in a paper notebook; when a guest calls, nobody knows which table is open, which booking is a No-Show, or what prepaid/credit balance belongs to that guest.
Why Other Systems Charge Extra
Third-party reservation books don't sync with your POS floor map, causing hosts and servers to double-seat tables.
Included Standard with Zero Extra Fees
Native floor-plan integration keeps hosts, servers, and cashiers on the same live map at no additional monthly fee.
Reservations, No-Show detection and customer balance management — What You Can Do
Reservation booking and 5-stage status tracking (Pending, Confirmed, Seated, Completed, Cancelled) with automatic No-Show alerts after 30 minutes
Single or multi-table group reservation assignment, pre-reservation buffer time, table hold duration and cancellation reason logging
Customer profile with order history, birthday field, permanent notes and tags
Member-only price tier automatically applied when a member customer is selected
Prepaid customer balance, house-account (credit) permission, daily/monthly sales limits, total risk limit and loyalty points balance
Reservations, No-Show detection and customer balance management FAQs
Does the reservation module cost extra?
+
No. Integrated table reservation management is included in every BasicPOS plan.
Other BasicPOS Modules That Work Seamlessly Together
Fast sales, table and seat billing
The main screen your cashiers and waiters use all day — learned in 5 minutes and built for peak-hour speed.
Standalone QR Menu, waiter call & live receipt tracking
A fast standalone web application combining a 6-language table QR menu, waiter call, survey, live order status and digital receipt.
Branded B2C ordering app & 3D Secure online payment
Your own branded Android, iOS and Web ordering application synchronized in real time with your branches, campaigns and Pavo fiscal register.