Capture guest feedback at the table before a bad review goes online
A multi-language guest satisfaction survey accessed directly from the table QR code with live reporting. Let guests complete a 30-second satisfaction survey right from the table QR menu. Star ratings, multiple-choice answers and written comments appear immediately in your report dashboard.
Where Time and Margin Are Lost
Unhappy guests rarely complain at the register — they leave quietly and post a 1-star review online, so you only find out when the damage is done.
Why Other Systems Charge Extra
Paper comment cards are ignored, leaving owners to discover unhappy guests on public review sites.
Included Standard with Zero Extra Fees
Built-in QR surveys with duplicate-submission protection surface guest feedback immediately in your dashboard.
Customer satisfaction survey and live reporting — What You Can Do
Create 1-5 star rating, multiple-choice and open-ended comment questions
Reorder questions anytime, toggle active/inactive status and add multi-language translations
Zero-app participation directly from the table QR menu (with duplicate-submission protection)
Per-question average star score, total response count, rating distribution and option percentages
Live date-filtered report of written guest comments and optional contact details
Customer satisfaction survey and live reporting FAQs
Can we customize the survey questions and languages?
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Yes. You can create star-rating, multiple-choice, and open-text questions in multiple languages and reorder or toggle them anytime.
Other BasicPOS Modules That Work Seamlessly Together
Standalone QR Menu, waiter call & live receipt tracking
A fast standalone web application combining a 6-language table QR menu, waiter call, survey, live order status and digital receipt.
End-of-day PDF report, Z-report and financial control
All the financial and operational tables you need at day-close or month-end — on screen, as a shareable PDF or synced to your external ERP.
BasicPOS AI and sales forecasting
An intelligent assistant that lets you query your restaurant's data in plain language and predicts tomorrow's demand.