BasicPOSPractical, fast and easy
05 · Centralized Call Center & KML Routing

Automatically route phone orders to the right branch by map polygon

Centralized phone order taking, Google Earth KML polygon zone management and automatic branch dispatching for restaurant chains. Import multi-layered delivery zone polygons drawn in Google Earth (.kml / .xml). As soon as the phone rings, the coordinate engine resolves the exact serving branch, minimum basket tier and delivery time.

Everyday Venue Headache

Where Time and Margin Are Lost

When phone orders come into a multi-branch brand, operators waste minutes trying to figure out which branch serves that street, what the minimum order is and whether that branch is open.

Legacy POS Bottleneck

Why Other Systems Charge Extra

Operators manually guess which branch serves a border street, leading to delayed deliveries and canceled orders.

The BasicPOS Way

Included Standard with Zero Extra Fees

Automated KML polygon matching guarantees accurate branch assignment, zone delivery fees, and live branch open/closed verification.

Everything Included in Your Plan

Central Call Center & Google Earth KML polygon engine — What You Can Do

Dedicated Call Center operator role and centralized multi-branch phone order screen

Direct import of multi-layered delivery polygons from Google Earth (.kml / .xml)

Point-in-Polygon engine that resolves the right branch and delivery zone from customer GPS coordinates

Per-polygon minimum basket amount, delivery fee and estimated delivery minutes automatically enforced

Live check of target branch working hours and open/closed status before dispatching the order

Cross-branch customer profile, saved addresses, past orders and one-tap repeat order

Order drops straight into the target branch's register and kitchen display (KDS) in under a second

Frequently Asked Questions

Central Call Center & Google Earth KML polygon engine FAQs

Can we import existing delivery maps from Google Earth?

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Yes. Multi-layer .kml and .xml polygon files exported from Google Earth import directly into BasicPOS.