Sales, table and seat billing
01- Tables, delivery and quick takeaway in one unified interface
- Per-chair / seat order tagging at the table and single-tap individual seat checkout
- Kitchen course control: 'Hold' and 'Fire Now (Marş!)' commands so mains go out right after starters
- Effortless check splitting, table merging and table/waiter transfers
- Hold / park order — put an unfinished sale on hold and recall it in one tap
- 9 payment types: cash, credit card, meal card, house account/credit, loyalty points, gift coupon, complimentary, staff comp, online platform payment (6 work offline)
- Per-item preparation notes and portion/option selection
- Full audit trail on refunds, voids and comps (who, when, why)
- Automatic service charge (per-person cover) and auto-added items on table/customer open
- Consistent order call numbers across register, kitchen and TV even in offline mode
- Staff PIN sign-in and instant manager PIN approval when limits are exceeded
Self-service Kiosk (cashierless checkout)
02- Dedicated Kiosk (Cashierless) screen mode and role — runs on any touchscreen terminal or tablet without extra licensing
- Welcome screen with Dine-In or Takeaway channel selection and multi-language switcher (Turkish / English)
- Visual category and product cards with portion, mandatory/optional modifier and multi-item combo menu wizard
- Customer lookup by phone or QR at the kiosk to earn/redeem loyalty points and apply gift coupons
- Direct credit card and meal card collection via integrated Pavo fiscal POS terminal (P2P / REST)
- Automatic fiscal receipt and kitchen ticket printing plus instant Numerator TV pickup number
- Protected staff PIN exit gate preventing guests from leaving the kiosk interface
Standalone QR Menu, waiter call & live tracking
03- Dedicated standalone web application — opens in under a second with zero app download
- 6-language table QR menu support: Turkish, English, German, French, Arabic (full RTL layout) and Russian
- Portion prices, prep time, calories, macro nutrients (protein, carbs, fat) and vegetarian/gluten-free/sugar-free/spicy tags
- One-tap 'Call Waiter' button on the table QR menu — sends a live SignalR alert with table name to the register (60-second cooldown)
- In-menu 30-second guest satisfaction survey (star rating, multiple-choice and comment)
- Receipt QR live order tracking — real-time Preparing, On the Way and Delivered status updates
- 60-day digital web receipt — guests view itemized lines, modifiers, discounts and totals from their phone
- Digital gift coupon QR view showing remaining balance, minimum basket rule and expiry date
Branded B2C ordering app & 3D Secure online pay
04- Restaurant-branded native mobile (Android, iOS) and web ordering app with 0% commission
- Passwordless SMS OTP verification login with rate-limiting and brute-force protection
- 3D Secure online card payment integration with automatic payment refund if an order is cancelled
- GPS and structured address matching against branch KML delivery polygons to auto-select the serving branch
- Portions, modifiers, combo menus, favorites strip and one-tap 'Repeat last order' checkout
- Loyalty points balance, campaign selector, coupon code redemption and digital receipt QR access
- Post-delivery 1–5 star order rating and review flow
Central Call Center & Google Earth KML engine
05- Dedicated Call Center operator role and centralized multi-branch phone order screen
- Import multi-layered delivery zone polygons exported directly from Google Earth (.kml / .xml)
- Point-in-Polygon coordinate engine that automatically detects which branch and delivery zone serve the caller's address
- Per-polygon minimum basket amount, delivery fee and estimated delivery minutes automatically enforced
- Live branch availability check (open/closed status and working hours) during call-center order routing
- Simultaneous Caller ID pop-up across local network registers and call-center terminals
- Instant cross-branch customer order history and one-tap order dispatch to the target branch kitchen
Delivery, Caller ID & courier route optimization
06- Automatic customer card, order history and map pin pop-up when the phone rings (Caller ID)
- Multi-stop courier route optimization computing the shortest delivery sequence on the map
- Assign in-house couriers or dispatch to an integrated external courier service with live map tracking
- 5 delivery models: own courier, takeaway, table, platform courier, external courier service
- Direct two-way integration with Yemeksepeti, Trendyol Yemek, Getir (Trendyol Go), Migros Yemek and B2C
- One-tap product availability toggle to close or reopen sold-out items per branch or platform
- Auto or manual order acceptance with two-way ready, on-the-way, delivered and cancel-reason sync
Kitchen (KDS) and order display
07- Digital Kitchen Display (KDS) — real-time preparation tracking by order and line item
- Course firing ('Marş' command) and item hold alerts highlighted live on the kitchen screen
- Station filtering: hot kitchen, grill, oven and bar each see their own items
- Clear color codes for waiting, preparing and ready orders plus late-order alerts
- Order recall and instant on-screen cancellation notices
- Real-time synchronization between the kitchen display and the customer Numerator TV
- Numerator TV — runs on any smart TV or web browser with one-tap link generation from the register
Discounts, promotions and coupons
08- 16 ready-made campaign rules: basket/item %, fixed amount, new price, pairing, cheapest/priciest item and points
- Automatic scheduling by date range, hour-minute window and days of the week
- Scope across all branches or selected locations
- Channel filtering across table, takeaway, delivery and cashierless kiosk
- Customer/tag and product/category include and exclude lists
- Minimum basket amount, minimum item count and promotional-item quantity conditions
- Amount, percentage, item and points coupons with single or batch code generation
- Coupon expiry date, minimum order amount, maximum discount cap and branch scope
- Role-based maximum discount limits with manager PIN escalation
Reports, Z-report and accounting control
09- Z-report — safe end-of-day close after all offline sales have synced to the cloud
- Single-day or custom date-range combined End-of-Day PDF report with full historical access
- Detailed credit-card and meal-card collection tables grouped by bank and brand
- Staff sales performance, top-selling products and stock-group revenue breakdowns
- Normal vs. return receipt summary plus detailed audit lists for voids, comps and deleted lines
- Multi-branch filtering and landscape PDF export in All Orders with 6 payment columns
- External ERP master-data and financial sync integration support
- Hourly rush charts, payment-method and sales-channel distributions
Artificial intelligence and forecasting
10- 15 natural-language report categories in Turkish and English + live open-table and pending-order queries
- Direct structured table mode or period-over-period comparison and commentary mode
- Context-preserving follow-up questions ('What about last month?', 'Only the downtown branch?')
- 7-day product and branch sales quantity forecast with lower and upper confidence bounds
- Hourly kitchen preparation plan showing how many portions to prep each hour tomorrow
- Personalized customer item recommendations based on history and time of day
- Market basket analysis — top item pairs, combo candidates and live register upsell suggestions
- Table and dining-section performance analysis with hourly occupancy and layout insights
- Automatic detection of unusual sales spikes or dips from yesterday by product and branch
- Local privacy masking that anonymizes customer and staff names before contacting the AI provider
Products, menus and stock balance
11- Categories, portions (small, medium, large), mandatory or optional modifiers and add-on pricing
- Separate dine-in price, delivery price and member-only price tiers
- Happy Hours — automatically enable menu categories on specific dates, days and hours
- Combo and bundle menus — group multiple items under a single menu selection
- Per-branch product quantity and stock-balance tracking — toggle per item, never blocks register sales
- Per-product QR menu visibility toggle and delivery-platform availability control
- Calories, prep time, macros (protein, fat, carbs) and vegetarian/gluten-free/sugar-free/spicy tags
- Automatic next-barcode generation, weighed/piece scale barcode support and multi-currency
Tax, VAT and GİB e-Adisyon
12- Automatic GİB UBL-TR 2.1 compliant electronic guest check (e-Adisyon) generation with ETTN UUID
- Official e-Adisyon verification QR code printed directly on the table check
- Multiple VAT rates, per-product tax assignment and fiscal-register tax index mapping
- Detailed VAT and net-sales summary in both the Z-report and end-of-day PDF report
- Tax-exempt and special tax-base scenarios
Branches, label hierarchy & staff permissions
13- Hierarchical location and tag inheritance — assignmenus, prices or rules to a region tag (e.g. 'Mall Branches') and branches inherit automatically
- Per-branch price tiers, menus, working hours and delivery fees
- 11 built-in roles: admin, manager, user, cashier, waiter, courier, bartender, chef, kiosk, numerator, call center
- 65 permission items — granular per-role access control and instant PIN escalation at the register
- Optional morning smile check camera greeting before a staff member's first shift login
- Fast 4-digit PIN sign-in with tiered security lockout (1, 2 and 5 minutes) on failed attempts
- Register opening/closing and intraday cash-in/cash-out (money movement) tracking
- Isolated cloud architecture keeping every restaurant's data private and separate
Hardware, Pavo fiscal register & secondary screen
14- Pavo all-in-one mode (P2P) — BasicPOS runs directly on the Pavo fiscal register screen
- Pavo network mode (REST) — BasicPOS on a tablet, phone or PC prints fiscal receipts to Pavo over Wi-Fi/LAN
- Proportional fiscal receipts on split payments plus automatic recovery of interrupted receipts
- Yemeksepeti, Trendyol, Getir, Migros and B2C online payments sent to Pavo under their brand ('External Payment')
- Partial or full item refunds matched directly against the original Pavo fiscal receipt
- Live order-tracking and e-Adisyon QR codes printed on network (LPR), USB and Pavo printers
- Live weight streaming from RS-232 serial digital scales plus EAN-13 weighed/piece barcode decoding
- Secondary customer display on Android and Windows showing campaign visuals, live basket and order pickup numbers
Speed, reliability and platform
15- Offline-first architecture — sales, printing and kitchen flows continue without internet
- Automatic background cloud sync as soon as connectivity returns
- Sub-second live status updates across table, kitchen, register and TV screens
- High-speed local storage that never slows down even during Friday and Saturday rushes
- Light and Dark themes plus left-handed cashier layout
- Turkish and English interface support
- Runs natively on Android, iOS, Windows, macOS, Linux and Web browsers
- Safe Z-report lock — prevents closing the day until all offline sales are safely in the cloud